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Privacy Policy

Effective date: July 12, 2026 · Last updated: July 12, 2026

This Privacy Policy explains how Arcade Sandbox (“we”, “us”, or “our”) collects, uses, and shares information when you use our website and services (the “Service”). By using the Service you agree to this Policy. Terms not defined here have the meaning given in our Terms of Service.

1.Information we collect

CategoryExamplesSource
Account informationName, email address, profile picture, and a unique Google account identifierGoogle, when you sign in
Content you createYour prompts, change requests, and the games you build and publishYou
Transaction recordsTokens purchased, packs, timestamps, and payout records. We do not receive or store full payment card numbers.You / Stripe
Payout informationIf you cash out earnings, identity and bank details collected directly by Stripe ConnectYou / Stripe
Usage & device dataIP address, approximate request metadata, plays, unlocks, and basic logs used to run and secure the ServiceAutomatically
CookiesAn essential session cookie that keeps you signed inAutomatically

2.How we use information

3.Legal bases (where applicable)

Where required (e.g., under the GDPR), we process personal data to perform our contract with you (providing the Service), based on our legitimate interests (securing and improving the Service), to comply with legal obligations, and/or with your consent where requested.

4.AI processing

Games are generated using AI models provided by Anthropic. When you build or revise a game, your prompt and relevant game content are transmitted to Anthropic to produce the output and return it to you. We do not use this to build advertising profiles about you.

5.How we share information

We do not sell your personal information. We share information only as follows:

6.Cookies

We use a single essential cookie to keep you signed in. We do not currently use third-party advertising cookies. If that changes, we will update this Policy and, where required, ask for your consent.

7.Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account and associated personal data (see Section 8), subject to records we must keep (for example, transaction records for accounting and tax purposes).

8.Your rights & choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email support@arcadesandbox.com. We will respond as required by applicable law. You may also delete published games from your account at any time, and you can stop using the Service whenever you like.

9.Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us personal information, contact us and we will delete it.

10.Security

We use reasonable technical and organizational measures to protect information, including sandboxing user-generated games and handling payment card data through Stripe rather than storing it ourselves. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11.International transfers

We and our service providers may process information in countries other than yours, which may have different data-protection laws. Where required, we rely on appropriate safeguards for such transfers.

12.Changes to this Policy

We may update this Policy from time to time. We will update the “Last updated” date and, for material changes, provide additional notice where appropriate.

13.Contact

Questions or requests about your privacy? Email support@arcadesandbox.com.